Privacy Policy
Strolee Europe
Company: PFS, LDA
Address: Calçada Conde de Tomar, 33B, 1495-201 Cruz Quebrada, Portugal
Email: connect@stroleecarts.eu
Last updated: 24th november 2025
1. Introduction
Welcome to the Strolee Europe website (“we”, “our”, “Strolee Europe”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.
By visiting our website or using our services (including making purchases through WooCommerce), you agree to the collection and use of information as described in this policy.
2. What personal data we collect
We collect different types of personal data when you interact with our website or services:
1. Account and contact information
Name
Email
Billing and shipping address
Phone number (if provided)
2. Payment information
To process orders, we collect necessary details through secure payment gateways (e.g., Credit Card, PayPal, Apple Pay, Google Pay, Multibanco, MbWay and Payshop).
We do not store sensitive card information ourselves, as payments are handled by secure third-party payment processors.
3. Browsing and technical data
IP address
Browser type
Pages visited
Time spent on the site
Cookies and similar technologies (see below)
4. Usage data
Order history
Products viewed
Customer preferences
Any additional data linked to your account (if you choose to register)
3. How we collect personal data
We collect data in the following ways:
When you visit or browse our website
When you create an account
When you complete an order through WooCommerce
Through cookies, pixels, and similar tracking technologies
When you contact us via email or contact forms
4. Why we use your data (purposes) and legal basis
We process your personal data for the following purposes:
A. Contractual necessity
To process and fulfill your orders
To manage billing, shipping, and returns
B. Consent
For marketing communications (e.g., newsletters), if you have explicitly consented
For non-essential cookies or analytics tracking
C. Legal obligations
For tax, accounting, and audit purposes
To comply with other legal requirements
D. Legitimate interests
To improve our website, products, and services
To prevent fraud
To maintain security
5. Data retention
We retain order-related information (order history, invoices, communications) for as long as required by law and for customer service purposes.
Consent-based data (e.g., marketing preferences) is retained until you withdraw consent.
If you request deletion of your personal data, we will erase or anonymize it unless we are legally required to retain certain records.
6. Cookies and tracking technologies
We use cookies to improve your browsing experience and understand how our site is used.
Some cookies are essential for website functionality (e.g., cart and checkout).
Other cookies (analytics, marketing) are used only with your consent.
You can manage your cookie preferences through your browser or our cookie banner.
7. Sharing personal data with third parties
We may share your data with trusted third-party service providers:
Payment processors (e.g., Credit Card, PayPal, Apple Pay, Google Pay, Multibanco, MbWay and Payshop)
Shipping carriers and fulfillment partners
IT and hosting providers (including WordPress and WooCommerce services)
Marketing service providers, only if you have consented
Legal authorities, when required to comply with the law
All third parties must comply with GDPR obligations and handle your data securely.
8. Your rights under the GDPR
You have the following rights regarding your personal data:
Right of access – obtain a copy of your data
Right to rectification – correct inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to certain processing (e.g., marketing)
Right to withdraw consent at any time
To exercise any of these rights, contact us at: connect@stroleecarts.eu
You may also file a complaint with your local data protection authority.
9. Data security
We implement appropriate technical and organizational measures to protect your data, including:
Restricted access to personal data
Secure hosting infrastructure
Encrypted data transmission where appropriate
Backup and data recovery systems
Procedures to detect, report, and address data breaches
If a data breach occurs that poses a risk to your rights, we will notify you in accordance with GDPR requirements.
10. International data transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that adequate protections are in place, such as:
EU Standard Contractual Clauses
Equivalent legal safeguards as required by GDPR
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time for legal, technical, or operational reasons. When changes are made, we will:
Post the updated version on this page
Update the “Last updated” date above
Notify users of significant changes (e.g., via email or site notice)
12. Contact Us
For any questions, comments, or data protection requests, please contact:
PFS, LDA
Calçada Conde de Tomar, 33B
1495-201 Cruz Quebrada, Portugal
Email: connect@stroleecarts.eu